How long will my repair take?
We’ll aim to repair amps between 5 and 20 working days, this is our normal operating window however with some repairs we may be able to turn them around quicker and likewise if we require parts from manufacturers which are out of stock then this may extend the time. We can usually accommodate emergencies.
Why do I need to fill out a form to contact you?
We’ve changed our system to go paperless. Instead of filling out the details at the workshop we try and speed up diagnosis by getting you to do the prep already so you can just drop off your equipment and go. It’s still the same amount of questions we ultimately ask when you! The new ‘Live’ system […]
What Warranty do I get?
We warranty all our repairs for a period of 2 months from repair date, not collection date and will be totally at our discretion. This will cover the workshop time against the original fault reported and the actual repair carried out. Material cover will be at the discretion of the repairer and may or may […]
Will you call me to give me a price before you repair or give an estimate?
In order to streamline our repair processes if we deem the repair to fall below the prices outlined in our automatic repair terms and conditions, we will automatically repair the item unless otherwise advised. This speeds up the need to get back in touch throughout the repair process and results in a faster turnaround. We […]
My amplifier powers on, but doesn’t make a sound, can you tell me how much it will cost to repair?
This is a common question we get asked, at this stage we’re only able to give you our minimum hour bench fee cost. Associating ourselves to a car garage repairer you don’t phone up the garage telling them your car doesn’t work, but ask how much it will be to fix. It could be a […]
Is it cheaper to repair my equipment than replacing it?
Yes, typically repairing an amplifier for example may cost £90, to replace some of the higher end valve guitar amps can cost in excess of £2000. You’ll also be saving waste electrical equipment from needing to be disposed or recycled. By doing your bit to have equipment repaired saves huge resources including mining for metals […]
Do you offer a discount on several amps being repaired at once?
Yes! as long as you book in a minimum of 3 items for repair and bring them to our workshop at the same time we will combine the total time and charge rather than individually booking an hour minimum to each amp. Obviously if an amp takes an hour to repair you will have to […]
How long will my repair take?
We’ll aim to repair amps between 3 and 15 working days, this is our normal operating window however with some repairs we may be able to turn them around quicker and likewise if we require parts from manufacturers which are out of stock then this may extend the time.
How comes you repair guitar amplifiers etc but not hi fi units, surely an amplifier is an amplifier?
Unfortunately there are several factors restricting repairs, mainly cost to replace with new as opposed to repair costs, we’ve also found many HiFi brands use hybrid components built specifically for the unit and once they’ve built a batch production is stopped and so getting spare parts is very hard. We also struggle with schematics and […]
