Contact Us

Workshop Address

Unit 66 Greenway Business Centre

Harlow Business Park

Harlow

Essex

CM19 5QE

Telephone 01279 261 261

what3words address: ///belong.option.slurs

 

Visiting our workshop?

Visits are by appointment only using the link.

 

Email

Email enquiries will not get through to us any quicker or with any higher priority or attention.  They may actually be missed or deleted, we do not publicise any email for this reason.  All tickets are answered by a human(we do not use AI), capture all information needed and saves time.  


We receive lots of complex enquiries and use a ticketing case management system to keep track and consolidate all enquires into jobs.  

We do not publicly display an email address to contact us as we prefer all communication to go via the ticket system as we capture the full information needed which is often missed off an email and wastes both your and our time.  



Some useful links to save you asking a question!

 
We do not repair

❌ Hi-Fi, Home Speaker, Surround sound

❌ Car amps or radios

❌ Any tape device 

❌ Home appliances

❌ Any of the following brands: Bose, Behringer, Denon, Pioneer (Alpha Theta), Sonos, Sony

How Can we help?

Repair Enquiry

Use this for:

Asking about repairing an item.

Do not use this for:

Asking about parts or any other enquiry.

Booking an Appointment

Use this for:

Once we have responded to your repair enquiry and are able to look at your equipment.  Use this link to find a time and day to drop off.

Do not use this:

Until we have confirmed if we can look at your equipment

Web shop & General Form

Use this for:

Asking about parts supply or any other enquiry not related to repair or appointments

Do not use this for:

Asking about repairing an item or arranging a time and day for appointment.