Our workshop is based on a commercial complex in Harlow Essex. We’re pretty easy to find but Harlow does have lots of roundabouts!
For workshop visits you must book an appointment, this is to ensure the workshop is open and tracking deliveries. We offer late evening appointments to make up for not being open at the weekend.
The most efficient to way to get your repair under way is to raise a support ticket. General servicing, and repairs for 95% of guitar amplifiers can be handled this way. Take a look at our website for what we repair and don’t repair.
The Contact form automatically create a web ticket enquiry. Will assign you a username and email you your login details. We get lots of enquiries which end up converting to repairs, so rather than opening another repair ticket, it’s already open!
If we are in and not too busy you can call us on 01279 261 261 and speak directly with the workshop to discuss repairs. Please bear in mind that due to the volume of work we may not answer.
Unit 66 Greenway Business Centre
Harlow Business Park
Telephone 01279 261 261
Visiting our workshop?
Visits are by appointment only or with prior notice. you can book an appointment here
Posting Equipment to us?
Please let us know first by opening a ticket.
We are in the process of compiling a guide on how to correctly pack items, in particular valves to survive transport.
You are responsible for arranging for your own collection. Due to previous issues we no longer book courriers for equipment.
Repairs currently are running on time for parts we keep in stock.
Some of our distributors are closed adding to a slight delay.