My Yamaha MOXF8 keyboard had a problem with the power cutting out sometimes with no... read moreMy Yamaha MOXF8 keyboard had a problem with the power cutting out sometimes with no warning, which had gone on for years but seemed to be getting a bit worse. In addition, more recently, sometimes the sound would cut out or would suddenly get louder on its own. I would then have to lightly bang on the casing for the volume to come back. Finally, after an embarrassing episode in church when the power cut out during Mass right in the middle of a hymn, I knew it was about time I fixed it (you think!).
Anyway, I took it to Sickamps, booked an emergency repair service, and in less than 24 hrs Chris had identified the fault fixed it, sent me an email report detailing how he had identified the fault, what he had done to fix it, how he had cleaned out and lubricated the insides and how he had tested the repair to ensure it was working perfectly. I drove down to their workshop and picked up the keyboard from a smiling and very pleasant Chris, who further explained everything and even showed me the pictures he had taken of the cause of the problem. I was impressed by his excellent customer service and technical expertise.
As soon as I got home, I took my MOXF8 out of its keyboard bag and set it up, and it sounded great, but something else seemed different about it. Then it hit me. It looked newer and better than before, and then I realised that Chris had also detail cleaned the entire outside casing of the keyboard and the keys, etc., without even mentioning it. I can't stop smiling. Chris, if you ever read this review, thank you very much for your outstandingly good work and outstandingly good customer service, and from now on, I will try and keep my MOXF8 as clean and pristine as you have made it. read less - 3 months ago
Sickamps
Sickamps
