Frequent Asked questions

Do I have to fill out a ticket? I don't have an email address

All repairs require a ticket to be generated.  This gives us a workshop schedule of all equipment states currently through the repair process.  It also gives you a convenience of being able to log in or email us (using the ticket as a reply) to get in touch and track the status of your repair.


If you do not have an email address we can still log your repair under our generic workshop user account it just means you do not get email updates of the repair process and we'll need to call you to update.




Raise a support ticket

Raising a support ticket with the workshop is the fastest means to get your equipment repaired. Its quick free and easy to do. You can view past repairs and raise new ones once you have an account.
Repairs Failed
Fixed under 5 Days
Feedback Satisfaction
Mugs of coffee daily